Our expert IT consultants will collaborate with you to design the optimal IT infrastructure tailored to your practice’s unique needs. We offer a variety of solutions, including cloud technology platforms, hosted platforms, and hybrid solutions, ensuring your IT platform aligns with your practice’s workflows.
This blog was originally published to the website of Orca, who are now the Chorley branch of FluidOne.
This alignment enables your staff to work efficiently from clients’ sites, other offices, or home. Our in-depth knowledge of industry-leading software such as Proclaim, combined with strong relationships with major providers, ensures we understand industry specific technology and requirements. Whatever solution you choose, our managed services enhance system uptime and reliability, freeing up more time for you to focus on what you’re good at.
Additionally, our hosted desktop solutions promote best practices in data management, ensuring compliance with data security standards and regulatory requirements. We address common challenges like regulatory non-compliance and lack of customisation by providing tailored, industry-specific solutions that meet all regulatory and operational needs.
Security is key to our service and is never compromised. We rigorously back up data and store it in a highly secure, ISO 27001 certified data centre. Additionally, we offer cloud backup and email compliance services to capture all sensitive communications with clients for eDiscovery purposes.
We ensure all IT processes are meticulously documented, and a disaster recovery plan is in place to comply with regulatory requirements. We protect against ransomware attacks by implementing advanced security measures to prevent data encryption by malicious malware. We also secure remote work environments, ensuring employees can safely access sensitive data over secure networks.
We build long-term partnerships with our clients, integrating seamlessly as part of their team. Our clients consistently rate our services as outstanding, with customer satisfaction scores of 4.9 out of 5.
Our approach addresses common challenges through clear communication of expectations, and regular monitoring of service performance. Establishing a strong partnership with an MSP, with clearly defined roles and responsibilities, is crucial to mitigating issues. We ensure that our clients are fully aware of and adhere to industry-specific regulations.
Our expertise in legal compliance helps us navigate complex regulatory landscapes, minimising compliance risks and protecting your firm from potential penalties. We understand that practices needs can evolve over time. Therefore, we work to ensure flexibility in service contracts, allowing for adjustments and scalability as your firm grows and changes.
This adaptability ensures that your IT services remain aligned with your operational needs without being constrained by rigid agreements. Our strategic partnerships with major providers and our in-depth industry knowledge enable us to deliver exceptional service and value to our clients.