Data Centre Outage
Chorley IT Branch - Part of the FluidOne Group
Data Centre Outage
Your systems are down. Operations are at a standstill. Every second of downtime is costing you money and damaging client trust. We understand the urgency, let’s get your business back up and running now.
A major data centre outage can feel overwhelming, but you don’t have to face it alone. Our team is here to help your business prepare for, respond to, and recover from outages.
Mistakes to avoid
Waiting too long: Time is critical, and delaying action can make the situation worse. The sooner you assess the impact and take the necessary steps, the better positioned you will be to recover quickly. In the event of a data centre outage, it is essential that your IT team keeps you informed. If they are not providing the support you need, do not hesitate to reach out to another provider who can assist.
Panicking: Whilst it is important not to hesitate in taking action, it is equally important not to panic. Making knee-jerk decisions without all the facts can lead to mistakes. Stay calm, gather information, follow your plan, and contact FluidOne if you’ve any questions.
What to do right now
Contact your MSP immediately: Your first course of action should be to find out what has happened, how it impacts you, and the steps they are taking to address the situation. You should also request clear updates on their response plan and the expected timeline for recovery.
Understand the scope: You should ask whether your systems, data, or backups have been compromised. It is also important to clarify which services are affected. This will ensure you have enough details to share with recovery experts if needed.
Activate your Business Continuity Plan (BCP): If you’ve a BCP in place, now is the time to use it. This will ensure you’re proactive in managing the situation, minimising disruption, and keeping critical operations running while recovery efforts are underway. Lacking a BCP? Contact us today.
Reach out
If you are experiencing a data centre outage, you need the right expertise to recover quickly and minimise disruption. Our team is available to assess the situation, help you get back up and running, and implement measure to prevent future issues.
Every moment matters. Click here to connect with our specialists and start your recovery today.
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