Ransomware Attack
Chorley IT Branch - Part of the FluidOne Group
Ransomware Attack
A ransomware attack is devastating. Your files are locked, your systems are down, and your business is at risk. In this situation every second counts, but its important not to panic. Your actions now will determine how quickly and effectively you can recover.
We’ve created this page to guide you through the critical steps to take after a ransomware attack. Follow the instructions below, and remember, you don’t have to face this alone. Our team of experts are here to help.
What now?
Your actions right now can make all the difference. Here’s how to respond effectively:
Isolate the problem: Disconnect affected devices from the network immediately. This helps prevent the ransomware from spreading to other systems.
Gather evidence: Save ransom messages, error codes, and logs. This information will help experts assess the attack and identify the best course of action.
Notify your team: Inform key staff about the attack to avoid accidental actions that could worsen the situation. Limit access to infected systems.
Contact us today: With our experience in ransomware recovery, we’ll work with you to contain the attack, recover your data, and secure your systems against future threats.
What you need to know
If you’ve been attacked, here are the most important things to keep in mind:
Speed is critical: When ransomware strikes, the speed of your response is crucial to limit damage and recover your systems.
Recovery is possible: It’s important to recognise that recovery is achievable with the right support. Many businesses have successfully restored their systems and data without paying the ransom.
Professional help can be the difference: Now is not the time to take a chance. If you feel like you can trust your provider, reach out to them. If not, contact us today on 0345 504 8989.
What not to do
In the midst of panic following a ransomware attack, it’s easy to make mistakes that’ll worsen the situation. Here’s what not to do.
Don’t pay the ransom: Paying the ransom may feel like a quick fix, although there’s still no guarantee you’ll retrieve your data.
DIY fixes: Troubleshooting the ransom yourself can cause further damage. Not only this, but you’re wasting valuable time where you could be informing your IT provider, who’re better equipped to deal with the incident.
Don’t delay: Time is of the essence. The longer the ransomware lingers, the more it spreads and the harder it becomes to recover your systems. Act now.
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