What To Do Right Now
Contact your MSP immediately: Your first course of action should be to find out what has happened, how it impacts you, and the steps they are taking to address the situation. You should also request clear updates on their response plan and the expected timeline for recovery.
This blog was originally published to the website of Orca, who are now the Chorley branch of FluidOne.
Understand the scope: You should ask whether your systems, data, or backups have been compromised. It is also important to clarify which services are affected. This will ensure you have enough details to share with recovery experts if needed.
Activate your Business Continuity Plan (BCP): If you’ve a BCP in place, now is the time to use it. This will ensure you’re proactive in managing the situation, minimising disruption, and keeping critical operations running while recovery efforts are underway. Lacking a BCP? Contact us today.
Mistakes To Avoid
Waiting too long: Time is critical, and delaying action can make the situation worse. The sooner you assess the impact and take the necessary steps, the better positioned you will be to recover quickly. In the event of a data centre outage, it is essential that your IT team keeps you informed. If they are not providing the support you need, do not hesitate to reach out to another provider who can assist.
Panicking: Whilst it is important not to hesitate in taking action, it is equally important not to panic. Making knee-jerk decisions without all the facts can lead to mistakes. Stay calm, gather information, follow your plan, and contact Orca if you’ve any questions.
Reach Out To Orca
If you are experiencing a data centre outage, you need the right expertise to recover quickly and minimise disruption. Our team is available to assess the situation, help you get back up and running, and implement measure to prevent future issues.
Every moment matters.
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Every moment matters. Click here to connect with our specialists and start your recovery today.
Why Orca?
When a data centre outage occurs, having the right support in place can make all the difference. At Orca, we are trusted specialists in IT resilience, helping businesses prepare for, respond to, and recover from outages. With industry-leading expertise and a proactive approach, we ensure your business has the right measures in place to minimise disruption and maintain continuity.
Certified and Trusted Professionals
We are ISO 27001:2022 certified, ensuring your business data is handled with the highest level of security and compliance. Our team stays ahead of emerging threats and industry best practices, providing expert advice and solutions to strengthen your IT resilience.
Ongoing Support and Advisory Services
IT resilience is an ongoing process. We provide continuous support and advisory services to help businesses stay prepared for potential disruptions. Whether you need assistance with cloud migration, security enhancements, or infrastructure improvements, we ensure your business is always one step ahead.
Recognised as One of the UK’s Leading MSPs
Our reputation is built on trust, expertise, and our proactive approach. Businesses across the UK rely on Orca for managed IT services, security solutions, and continuity planning. Whether you need immediate guidance or long-term strategies to protect your operations, we are here to help.
Contact us today to learn more.
