Signs you’re lacking a digital strategy Break-fix support: If you only hear from your current IT provider once something breaks, they’re not supporting you proactively or enhancing your digital strategy. It’s time to look for a partner who’s always thinking ahead. An SLA-focused provider: If your IT provider’s main selling point is how quickly they respond to issues, they’re missing the bigger...

Orca have adopted both ISO 9001 and ISO 27001 Quality Policy The Quality Policy of Orca IT Limited is to determine, agree & conform to our Client’s needs & expectations, whilst fulfilling the requirements of ISO 9001 and statutory law. All of our IT Managed Services and activities are undertaken to current revisions of British Standards and industry codes of practice. Orca IT Ltd...

In the past 12 months, cyberattacks in the UK have risen 39%. The number of businesses suffering from cyberattacks is rising. Last year 29,000 global vulnerabilities were identified, with each of these affecting thousands of businesses. The enormity of this problem can overwhelm many IT teams, whether in-house or external. Consequently, businesses are increasingly turning to regular...

Signs it may be time for a change At times it can be difficult to know whether your current MSP is truly the best match for your needs. Here are some signs you may be dealing with a below-par IT provider. One-size-fits-all approach: Your business deserves solutions tailored to your needs. Your MSP should offer more than generic fixes that don’t fully address your unique challenges. Fixed fee,...

Of all the components that contribute to cybersecurity, your employees are your greatest risk. Right now, at least one employee is undertaking an action that will pose a cybersecurity risk to your business. According to the Department for Digital, Culture, Media & Sport (DCMS), the average cost of a cybersecurity attack for a small business is £3,230 and for medium to large business the cost...

In recent years, AI has surged in popularity, with 42% of UK businesses exploring how to use it to boost efficiency in the workplace. Despite this, it’s crucial not to rush in without careful consideration. Read on as our Managing Director, Mark Tunstall, shares his insights on AI and how businesses can best harness its potential.

In an era dominated by digital advancements, many legal practices have embraced technology to streamline operations, enhance efficiency, and facilitate better communication. However, with the increasing reliance on digital platforms comes the heightened risk of cyber threats. As law firms store vast amounts of sensitive client information and confidential case details electronically, the...

Do you have a feeling your IT strategy isn’t working? If the answer is yes, or even maybe, you need to take a moment to find out why. You may feel you don’t know where to start and you are not alone. We know it is easy to avoid looking at your IT strategy but the longer you leave it, the more issues you will encounter later down the line. There are several reasons as to why your IT strategy is...

Unsure if your MSP is the best fit for you? Picking the right Managed Service Provider (MSP) is key to keeping your IT systems running smoothly and your business thriving. If you’re wondering whether your current MSP is truly the best match for your needs, it might be a good idea to take a closer look. This blog was originally published to the website of Orca, who are now the Chorley...

Do you have a niggling feeling about your IT provider isn’t hitting the mark? Then you need to take the time to understand why, and what you can do to change that. Today, you do not have to accept mediocre IT services. We know it is easy to give one more chance, but will they improve in the long term? Doubtful. This blog was originally published to the website of Orca, who are now the...