IT Services for Accountancy Practices
Whether it’s your systems that struggle to cope in peak times like tax season, unacceptable levels of downtime or lack of proactive improvement suggestions, it can be frustrating when your technology doesn’t work for you and your accountancy practice. Chargeable time for your practice is key and we understand this. By focusing on long term solutions, fast responses and adequate resources we can help increase your recovery and chargeability rates. And whether you use CCH, Iris, Digita or even Sage, we know them intimately and can keep their software working at it’s best.
This blog was originally published to the website of Orca, who are now the Chorley branch of FluidOne.
Data Security
Security is fundamental to our service, with rigorous data backups stored in a highly secure, ISO 27001 certified data centre. We also offer optional cloud backup and email compliance services to ensure all sensitive communications with clients are captured for eDiscovery purposes. We ensure all IT processes are meticulously documented and a disaster recovery plan is in place to meet regulatory requirements. Our strategic IT consultancy services provide customised security strategies to help your firm achieve Cyber Essentials certification and support Lexical accreditation. Addressing the critical issue of unauthorised access, we protect sensitive financial data from cybercriminals who may target you through hacking, phishing, or malware attacks so you can be sure your and yours clients’ data is secure.
Service Excellence
We build longstanding partnerships with our clients, integrating seamlessly as part of their team. Our clients consistently rate our services as outstanding, achieving customer satisfaction scores of 4.9 out of 5. By addressing common issues such as regulatory non-compliance and slow response times, we ensure strict adherence to industry-specific regulations and provide prompt resolution of IT issues, minimising disruptions, particularly during critical periods like tax season.
Benefits for Accountancy Firms
